Dec 3, 22:30 UTC
Resolved - This incident has been resolved.

Dec 3, 20:36 UTC
Identified - US datacenter has confirmed that issue is found that they are working on a fix. There is intermittent routing issue in Spectrum AS20115. We will provide more updates as soon as possible.

Dec 3, 20:26 UTC
Investigating - We have noticed high packet loss to and from US datacenter servers. Clients website might have a high time to load or be partially unreachable. We have contacted US datacenter regarding this issue and will provide further updates as necessary. Thank You for Your patience.

Dec 1, 22:47 UTC
Resolved - This incident has been resolved.

Dec 1, 19:35 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Dec 1, 18:25 UTC
Investigating - Some users may experience issues accessing order usage metrics inside their hPanel interface. We're investigating root cause. Apologies for any inconvenience.

Dec 1, 14:49 UTC
Resolved - This incident has been resolved.

Dec 1, 12:20 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Dec 1, 12:03 UTC
Investigating - We would like to inform You about an emergency maintenance on SRV-302 server. These works are crucial to ensure the continued upkeep and performance of Your service. We will provide further updates as necessary. Thank You for Your patience.

Nov 30, 14:37 UTC
Resolved - The incident has now been resolved. All affected users were contacted and informed about the restoration of their website files and databases. We once again apologize for any inconveniences this downtime has caused.

Nov 27, 14:19 UTC
Update - All available backups are restored.
Some accounts have no backups so we will recreate accounts and upload user files from the crashed server, but not databases. Databases are missing, drives are underway to data restore company. Expected to be delivered on Monday, Nov 30

Nov 26, 15:23 UTC
Update - Due to the unforeseen circumstances in hardware failure, some of the accounts are taking longer to recover. Most of the users from cpl73 server should already see their websites back to working state, but if You notice that website is not loading up yet - we apologize and ask You to wait until restore procedures are finished ( ETA for most of the accounts - 4-5 hours ). We will keep you updated on this matter. Thank You.

Nov 25, 23:23 UTC
Identified - We are still working on the restoration of accounts, and it may take at least a few hours more for the websites to be fully functional. We apologize for any inconveniences caused.

Nov 25, 19:21 UTC
Update - Currently we are trying to restore the latest backups to another server

Nov 25, 11:48 UTC
Investigating - Dear Customer,
We would like to inform you of emergency hardware maintenance on UK cpl73.hosting24.com server.
These works are crucial to ensuring the continued upkeep and performance of your service.

Nov 28, 10:12 UTC
Resolved - This incident has been resolved.

Nov 28, 08:05 UTC
Monitoring - After investigation engineers found major hardware failure on this server and parts replacement initiated immediately. Engineers replaced necessary parts and server is back and running. We will keep a close eye on it to make sure it's running as expected.

Nov 28, 04:50 UTC
Identified - We are performing server SG-284 maintenance. We will provide further updates as necessary.

Nov 27, 13:14 UTC
Resolved - This incident has been resolved.

Nov 27, 11:49 UTC
Monitoring - Maintenance is completed, but the server performance might be slow for another 15-30min.
We are monitoring results.

Nov 27, 10:46 UTC
Investigating - We are performing SG-284 maintenance. Clients will experience service interruptions. We will provide further updates as necessary.

Nov 26, 13:21 UTC
Resolved - This incident has been resolved.

Nov 26, 11:54 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Nov 25, 23:31 UTC
Identified - We're experiencing an elevated amount of SSL install related errors and are currently looking into the issue. Most of the actions related to SSL certificate setup might throw errors or load for a longer period of time than usual. We will provide further updates as necessary. Thank You for Your patience.

Nov 25, 13:35 UTC
Resolved - This incident has been resolved.

Nov 25, 13:28 UTC
Investigating - We're investigating login failures to hPanel user interface and are working on the fix. Apologies for any inconvenience.

Nov 24, 20:28 UTC
Resolved - This incident has been resolved.

Nov 24, 20:23 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Nov 24, 20:16 UTC
Investigating - We are currently facing issues with network between US servers and BR network. Our team investigating. We will update as soon as the maintenance is completed. Apologies for any inconveniences.

Nov 24, 07:11 UTC
Resolved - This incident has been resolved.

Nov 24, 07:05 UTC
Identified - We are performing server 274 maintenance. Clients will experience up to 10-minute long service interruptions. We will provide further updates as necessary.

Nov 22, 12:53 UTC
Resolved - This incident has been resolved.

Nov 22, 12:46 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Nov 22, 12:35 UTC
Investigating - We are performing server-297 maintenance. Clients will experience service interruptions. We will provide further updates as necessary.

Nov 20, 20:53 UTC
Resolved - This incident has been resolved.

Nov 20, 18:58 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Nov 20, 16:47 UTC
Identified - Currently, we are performing urgent Hardware maintenance on US SRV-174 server in order to prevent any possible future downtimes. Websites hosted in this server will be unreachable for up to 2 hours. We will update as soon as the maintenance is completed. Apologies for any inconveniences

Nov 20, 14:20 UTC
Resolved - This server had a major hardware failure and engineers had to replace it. After replacement, we carefully monitored if all services are running as expected on new hardware.
Apologies for any inconveniences.

Nov 20, 13:09 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Nov 20, 08:01 UTC
Identified - Hardware failure has been identified on this server. Our engineers are working to solve this issue as soon as possible.

Nov 20, 07:12 UTC
Investigating - We would like to inform You about an emergency maintenance on SRV-174 server. These works are crucial to ensure the continued upkeep and performance of Your service. We will provide further updates as necessary. Thank You for Your patience.

Nov 20, 12:27 UTC
Resolved - This incident has been resolved.

Nov 20, 12:19 UTC
Identified - We are performing server US-273 maintenance. Clients will experience up to 15-minute long service interruptions. We will provide further updates as necessary.

Nov 20, 12:17 UTC
Resolved - This incident has been resolved.

Nov 20, 12:02 UTC
Identified - We are performing server US-272 maintenance. Clients will experience up to 15-minute long service interruptions. We will provide further updates as necessary.

Nov 20, 11:58 UTC
Resolved - This incident has been resolved.

Nov 20, 11:52 UTC
Identified - We are performing server US-271 maintenance. Clients will experience up to 15-minute long service interruptions. We will provide further updates as necessary.

Nov 20, 11:48 UTC
Resolved - This incident has been resolved.

Nov 20, 10:39 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Nov 20, 08:31 UTC
Identified - We're experiencing an elevated amount of API errors that appear as users are not able to login to their client areas and are currently looking into the issue. It affects both, email logins and social logins. We will provide further updates as necessary. Thank You for Your patience.

Nov 20, 11:17 UTC
Resolved - This incident has been resolved.

Nov 20, 11:08 UTC
Identified - We are performing server US-236 maintenance. Clients will experience up to 15-minute long service interruptions. We will provide further updates as necessary.

Nov 19, 08:42 UTC
Resolved - This incident has been resolved.

Nov 19, 08:23 UTC
Identified - We are performing server 204 maintenance. Clients will experience up to 15-minute long service interruptions. We will provide further updates as necessary.

Nov 19, 08:01 UTC
Resolved - This incident has been resolved.

Nov 19, 07:41 UTC
Identified - We are performing server 234 maintenance. Clients will experience up to 15-minute long service interruptions. We will provide further updates as necessary.